Website Terms and Conditions

Effective Date: January 26, 2025

Welcome to John Graham’s website (“Website“), operated by Duncliffe Press LLC. By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions (“Terms“). If you do not agree to these Terms, please do not use the Website.

  1. Use of the Website

1.1. The content provided on this Website, including but not limited to text, images, and downloadable materials, is for informational and personal use only.

1.2. You may not use this Website for any unlawful purpose or in violation of these Terms.

1.3. Unauthorized use of this Website may result in a claim for damages and/or be a criminal offense.

  1. Intellectual Property Rights

2.1. All content on this Website, including books, blog posts, graphics, and logos, is owned by or licensed to John Graham and Duncliffe Press LLC and is protected by copyright, trademark, and other intellectual property laws.

2.2. You may not reproduce, distribute, or otherwise use any content without the prior written consent of John Graham or Duncliffe Press LLC.

  1. User Contributions

3.1. By submitting comments, reviews, or other content to the Website, you grant John Graham and Duncliffe Press LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish such content.

3.2. You agree not to post content that is defamatory, offensive, or infringes on the rights of others.

  1. Privacy Policy

4.1. Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

4.2. By using this Website, you consent to the collection and use of information as outlined in the Privacy Policy.

  1. Refund and Purchase Policies

5.1. All sales of books, merchandise, and digital products through the Website are final unless otherwise stated.

5.2. Replacements for digital products (i.e., audiobooks and e-books) are only available in cases of defective or incorrect items received. To request a replacement, contact us at info@JohnGrahamBooks.com within 14 days of purchase.

5.3. Digital products are non-refundable once downloaded or accessed.

  1. User AccountTerms

6.1. If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials.

6.2. We reserve the right to terminate accounts suspected of violating these Terms or engaging in fraudulent activities.

6.3. You must notify us immediately of any unauthorized access to your account.

  1. Links to Third-Party Websites

7.1. This Website may contain links to external websites that are not controlled by John Graham or Duncliffe Press LLC. We do not endorse or take responsibility for the content of these third-party sites.

7.2. Accessing third-party websites is at your own risk.

  1. Dispute Resolution

8.1. Any disputes arising from the use of this Website shall first be attempted to be resolved through informal negotiations.

8.2. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA) located in Illinois.

8.3. Any legal action shall take place in the jurisdiction of McHenry County, Illinois.

  1. DMCA Compliance

9.1. If you believe that any content on this Website infringes your copyright, please contact us at info@JohnGrahamBooks.com with a detailed DMCA notice.

9.2. We will respond promptly and remove any infringing content as required by law.

  1. Cookies and Tracking Technologies

10.1. This Website uses cookies and tracking technologies to enhance user experience and collect analytical data.

10.2. By using the Website, you consent to the use of cookies as outlined in our Privacy Policy.

10.3. You can manage your cookie preferences through your browser settings.

  1. Limitation of Liability

11.1. The content on this Website is provided “as is” without any warranties of any kind, express or implied.

11.2. John Graham and Duncliffe Press LLC are not liable for any direct, indirect, or consequential loss or damage arising from the use of this Website.

  1. Indemnification Clause

12.1. You agree to indemnify and hold harmless John Graham and Duncliffe Press LLC from any claims, damages, or liabilities arising from your use of the Website or violation of these Terms.

  1. Changes to theTerms

13.1. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website constitutes acceptance of the updated Terms.

  1. Governing Law

14.1. These Terms shall be governed and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles.

14.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the courts of McHenry County, Illinois.

  1. Contact Information

If you have any questions about these Terms, please contact us at info@JohnGrahamBooks.com.

Cookie Policy

Effective Date: January 25, 2025

  1. Introduction

Welcome to John Graham Books (“we,” “our,” “us“), published by Duncliffe Press LLC. This Cookie Policy explains how we use cookies and similar tracking technologies on our website https://www.JohnGrahamBooks.com (“Website”). By using our Website, you consent to our use of cookies in accordance with this policy.

For more details on how we handle your personal data, please visit our Privacy Policy.

  1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember user preferences, improve functionality, and provide insights into site usage.

  1. Types of Cookies We Use

We use the following types of cookies on our Website:

  • Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as logging in or filling out forms.
  • Analytical/Performance Cookies: These cookies allow us to analyze how visitors use our Website, helping us improve functionality and user experience. They collect anonymous data such as page visits and traffic sources.
  • Functionality Cookies: These cookies remember choices you make (such as your language preferences) to provide enhanced and personalized features.
  • Marketing/Advertising Cookies: These cookies track your browsing habits to deliver relevant advertisements based on your interests. They may be set by third-party advertisers with our permission.
  1. Detailed Cookie Breakdown
Cookie Name Purpose Expiration
ExampleCookie1 Tracks session data Session
ExampleCookie2 Stores user preferences 1 year
  1. How We Use Cookies

We use cookies to:

  • Ensure Website functionality and security.
  • Analyze Website traffic and usage patterns.
  • Remember user preferences and enhance browsing experience.
  • Deliver personalized content and advertisements.
  1. User Consent Mechanism

Upon visiting our Website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can withdraw your consent at any time by adjusting your cookie preferences in your browser settings or via our Cookie Preference Center.

  1. Retention Periods

Cookies will remain on your device for different periods depending on their type:

  • Session cookies: Deleted once you close your browser.
  • Persistent cookies: Remain on your device until they expire, or you delete them manually.
  1. Managing Cookies

You can manage your cookie preferences through your browser settings. Most web browsers allow you to:

  • Accept or reject all cookies.
  • Delete cookies already stored on your device.
  • Set preferences for specific websites.

Please note that disabling essential cookies may affect the functionality of our Website.

  1. Third-Party Cookies

We may use third-party services, such as Google Analytics or social media plugins, which may set their own cookies on your device. These cookies are subject to the respective third party’s privacy policies. You can opt out of third-party tracking by visiting their opt-out pages.

  1. Legal Basis for Processing Cookies

Our use of cookies is based on:

  • Your consent for non-essential cookies.
  • Legitimate interest for essential cookies necessary for Website functionality.
  1. Geographical Considerations

If you are accessing our Website from the European Union or California, additional rights may apply under GDPR and CCPA regulations. You may have the right to access, delete, or restrict the processing of your personal data collected via cookies.

  1. Children’sPrivacyStatement

Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent. If you believe that we have inadvertently collected data from a child, please contact us.

  1. Security Measures

We take appropriate security measures to protect cookies and related data from unauthorized access, alteration, disclosure, or destruction.

  1. Accessibility Statement

We are committed to making our Website and policies accessible to all users, including those with disabilities. If you require the cookie policy in an alternative format, please contact us.

  1. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

info@JohnGrahamBooks.com

By continuing to use our Website, you acknowledge that you have read and understood our Cookie Policy.

Website Privacy Policy

Effective Date: January 26, 2025

Welcome to the official website of John Graham (“Website“), operated by Duncliffe Press LLC (“we,” “us,” or “our“). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our Website.

  1. Information We Collect

1.1. Personal Information: When you interact with our Website, we may collect personal information you voluntarily provide, such as your name, email address, mailing address, phone number, and payment details when making a purchase.

1.2. Non-Personal Information: We may collect non-personal data such as your IP address, browser type, operating system, and pages visited on our Website for analytical purposes.

1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, track website performance, and analyze visitor behavior. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information

2.1. To provide and personalize content, services, and products.

2.2. To process transactions and fulfill orders made through our Website.

2.3. To communicate with you regarding updates, promotions, and customer service inquiries.

2.4. To analyze trends, monitor website traffic, and improve the Website.

2.5. To comply with legal obligations and protect against unauthorized access or fraudulent activities.

  1. Compliance with Legal Frameworks

3.1. If you are located in the European Union, we process your data in compliance with the General Data Protection Regulation (GDPR).

3.2. California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to request information about data collected and to opt out of data sales (we do not sell data).

  1. Data Retention

4.1. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

4.2. Once the data is no longer needed, we securely delete or anonymize it.

  1. International Data Transfers

5.1. If your data is transferred outside of the United States, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other approved mechanisms.

  1. Security Breach Notification

6.1. In the event of a data breach that compromises your personal information, we will notify you as required by applicable law.

6.2. We will take immediate steps to contain and investigate the breach and prevent future occurrences.

  1. Payment Information Security

7.1. We do not store your payment information. All transactions are processed securely through third-party payment processors such as Stripe or PayPal. Their privacy policies govern the handling of your payment details.

  1. Behavioral Advertising and Analytics

8.1. We use analytics tools such as Google Analytics and Facebook Pixel to analyze website traffic and user behavior.

8.2. You can opt out of targeted advertising through your browser settings or via third-party opt-out tools such as the Digital Advertising Alliance.

  1. Consent Management

9.1. By using our Website, you consent to the collection and processing of your data as described in this policy.

9.2. You have the right to withdraw consent at any time by contacting us at info@JohnGrahamBooks.com.

  1. Policyfor Newsletter Subscribers

10.1. By subscribing to our newsletter, you consent to receiving emails related to our products and services.

10.2. You may unsubscribe at any time by clicking the link in the email or contacting us directly.

10.3. We use third-party email marketing services, and their privacy policies apply to data processed on their platforms.

  1. Third-Party Links

11.1. Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

11.2. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’sPrivacy

12.1. Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

  1. Accessibility

13.1. We are committed to making our Privacy Policy accessible to individuals with disabilities. If you require this policy in an alternative format, please contact us.

  1. Changes to ThisPrivacyPolicy

14.1. We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated Effective Date.

14.2. Your continued use of the Website after updates signifies your acceptance of the revised policy.

  1. Governing Law

15.1. This Privacy Policy is governed by the laws of the State of Illinois, United States, and any disputes will be subject to the exclusive jurisdiction of the courts in McHenry County, Illinois.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@JohnGrahamBooks.com.